Privacy Policy

1. Who We Are

Al Qasim Automotive Group ("we", "us", "our") operates a network of luxury vehicle showrooms across the United Arab Emirates. Our registered address is Sheikh Zayed Road, Dubai, UAE. For data protection enquiries, contact us at info@alqasim-auto.ae.

2. Information We Collect

We collect information you provide directly to us when you:

• Enquire about a vehicle via our website, WhatsApp, or in person
• Submit a financing or trade-in application
• Book a showroom appointment or test drive
• Contact us for customer support
• Subscribe to our promotions broadcast

This information may include: full name, Emirates ID number, phone number, email address, residential address, employment details, vehicle information, and financial data required for loan applications.

3. How We Use Your Information

• To process vehicle purchases, financing applications, and trade-in valuations
• To communicate with you regarding your enquiry or transaction
• To send you relevant offers and promotions (only with your consent)
• To comply with UAE legal and regulatory obligations
• To improve our services and website experience

4. WhatsApp Communications

When you contact us via WhatsApp, your messages and phone number are used solely to respond to your enquiry. We will only add you to our broadcast list with your explicit consent. You may opt out at any time by messaging "STOP" to our number.

5. Data Sharing

We do not sell your personal data. We may share it with:

• UAE-licensed banks and financial institutions (for financing applications only)
• Insurance providers (for vehicle insurance arrangements)
• RTA and relevant government authorities (for vehicle registration)
• Our IT and platform service providers under strict confidentiality agreements

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described above and to comply with UAE legal obligations. Financial and transaction records are retained for a minimum of 5 years as required by UAE law.

7. Your Rights

Under UAE data protection law, you have the right to: access your personal data, correct inaccurate data, request deletion (where legally permitted), and withdraw consent for marketing communications. To exercise any of these rights, contact us at info@alqasim-auto.ae.

8. Cookies

Our website uses essential cookies to ensure functionality. Analytics cookies are only used with your consent. You can manage cookie preferences through your browser settings.

9. Contact

For any privacy-related queries, contact our Data Protection Officer at info@alqasim-auto.ae or call +971 54 388 8889.